Make sure that BTC is selected in the dropdown list to the right of "You send" box, and XRP is chosen in the dropdown list to the right of "You receive" box.
Enter the amount of Bitcoin (BTC) you are going to exchange into "You send" box. Wait a couple of seconds for the recalculation to complete and check the estimated amount of Ripple (XRP) in "You receive" box.
Enter the receiving XRP wallet address and, optionally, the refund BTC wallet address.
Click "Exchange" button. If all entered values are correct and valid, you will be redirected to the transaction page.
On the transaction page, copy the deposit BTC address and amount into the corresponding fields on "Send" tab/dialog box of your crypto wallet (or simply scan the QR code if you are using a mobile wallet). Send the Bitcoin payment.
Track the status of your BTC to XRP exchange on the transaction page. Typically, most exchanges take from 5 to 60 minutes. However, in case of a crypto network congestion, the exchange process could take longer than that.
When the exchange status displays "Finished", you can check your receiving XRP wallet to make sure you have a new incoming Ripple transaction.